Privacy Policy
Solvateq – solvateq.ch
Effective date: June 13, 2025
1. Data Controller
Solvateq, headquartered at:
Chemin de Budron H2, 1052 Le Mont-sur-Lausanne, Switzerland
Website: https://solvateq.ch
is responsible for the processing of personal data collected through its website and in the course of its business activities.
2. Scope
This policy applies to any person visiting the website or interacting with Solvateq, whether online or through the services offered (projects, quotations, services, support, etc.).
3. Key Definitions
Personal Data: Any information relating to an identified or identifiable natural person.
Processing: Any operation performed on data (collection, recording, use, etc.).
Data Controller: Solvateq.
Processor: Service providers acting on our behalf in the course of delivering our services (hosting, maintenance, etc.).
4. Data Collected
4.1 While Browsing Our Website
IP address, date/time of connection, browser type, operating system, device type.
Data submitted via the contact form: first name, last name, email address, phone number, message.
4.2 During the Client Relationship
Identification Data: name, postal address, email, phone number.
Contractual Data: project description, exchanges, service history.
Financial Data: IBAN or other billing information, if required
5. Purposes of Processing
Data is processed for the following purposes:
Responding to your inquiries via the contact form.
Providing our services and managing project follow-up.
Managing invoicing and accounting.
Improving the website (anonymous technical analysis via cookies).
Ensuring legal compliance.
6. Cookies
The website uses:
Strictly necessary cookies (site functionality).
Performance or marketing cookies: not used without your explicit consent.
You can manage cookies through your browser settings.
7. Data Recipients
Your data may be shared with:
Solvateq’s service providers (web hosting, email, accounting services), in compliance with security standards.
Competent authorities if required by law
8. Data Transfers Abroad
Data is hosted in Switzerland or the European Union.
If transferred to a country that does not ensure an adequate level of protection, Solvateq will take necessary measures (such as standard contractual clauses).
9. Data Security
We implement appropriate technical and organizational measures (access control, backups, security tools) to protect personal data against unauthorized access, loss, or disclosure.
10. Your Rights
You have the following rights:
Access to your data, rectification, deletion.
Objection to or restriction of processing.
Withdrawal of your consent (if applicable).
Request for data portability.
Contact to exercise your rights:
📧 info@solvateq.ch
📮 Solvateq, Chemin de Budron H2, 1052 Le Mont-sur-Lausanne, Switzerland
11. Updates
This policy may be amended. The current version is available on this page.
Last updated: June 13, 2025.